Contact Us

Reach our support team by email at info@bplanethoodieshop.com or through the contact form below. We answer every message within 24 hours on business days, Monday to Friday.

What We Can Help With

Our team handles 5 types of requests: order status and tracking, sizing questions before you buy, returns and exchanges, payment issues, and product availability. Include your order number in your message for order-related requests, and we resolve most queries in a single reply.

Before You Message Us

Check these pages first, because they answer the most common questions: the Shipping and Delivery page covers delivery times and tracking, and the Refund and Returns Policy covers exchanges and refund timelines. For sizing, every product page includes a full size chart — Broken Planet hoodies run oversized, so size down one size for a regular fit.

Email: info@bplanethoodieshop.com
Response time: Within 24 hours, Monday to Friday
Order support: Include your order number for faster help