Shipping and Delivery

We ship worldwide, with UK delivery in 3 to 5 business days and international delivery in 7 to 14 business days. Every order receives a tracking number by email within 24 hours of dispatch.

Processing Time

Orders are processed within 1 to 2 business days after payment confirmation. Orders placed on weekends or public holidays are processed the next business day.

Delivery Times by Region

• United Kingdom: 3 to 5 business days
• Europe: 5 to 8 business days
• United States and Canada: 7 to 12 business days
• Australia and New Zealand: 8 to 14 business days
• Rest of the world: 10 to 14 business days

Delivery times count from dispatch, not from order placement. Add the 1 to 2 day processing time for the full timeline.

Shipping Costs

Shipping cost is calculated at checkout based on your delivery address and order weight. Orders above the free-shipping threshold shown on the cart page ship free within the UK.

Order Tracking

Track your order in 3 steps: open the dispatch email, copy your tracking number, and paste it into the carrier's tracking page linked in the same email. Tracking updates can take up to 24 hours to appear after dispatch.

Customs and Import Duties

International orders may be subject to customs fees or import duties charged by your country. These charges are set by your local customs authority and are paid by the customer. Check your country's import rules before ordering if you are unsure.

Delayed or Lost Orders

Contact us at info@bplanethoodieshop.com if your order has not arrived within 7 days after the end of the delivery window for your region. We open a trace with the carrier and send a replacement or refund if the package is confirmed lost.